Shoretel Phone System Training


Connect phone

ShoreTel User Self Registration Steps

- Lift handset or press speaker button and press #. (Phone Screen should say “Available” on the 230 or "Shoretel" on the 115. If the screen is displaying another extension number then press # button twice.  If the screen already displays your extension or name, you will only need to do the first 4 steps in order to set up your voicemail.)

- Enter the extension number to be assigned to this phone. 

- Enter the password for the extension (Default password is 1234).

- User will now be prompted to change their password.  Enter any 4 -16 digit numeric password.

- User will now be asked to record their name.  Follow prompts for name recording.

- At this point the user is at their default mailbox menu.  Press Option 7 for voicemail options, Option 3 to re-assign the extension, and Option 1 when prompted, and the extension will be statically assigned to this phone. 


ShoreTel Reference Guides

ShoreTel 115 Phone Quick Reference Guide

ShoreTel 230 Phone Quick Reference Guide

ShoreTel Voicemail Quick Reference Guide

ShoreTel 115 Phone User Guide

ShoreTel 230 Phone User Guide

Shoretel Call Manager Software

Video Training Links: