Online Student Password Management

In order to manage your password online, you first must enroll. Then you may reset it.

Please keep your password private, it controls access to all of your Western resources.

Step 1: Enroll in the System

Start by entering your Student ID (stuXXXXXX) and current password (if you are a new student, use the initial password sent to you when you activated your account).

Then, move on to Step 2.

Step 2: Reset your Password

Enter your Student ID (stu######) and answer your security questions. 

You must already have enrolled for this to work.

Password must be at least 8 characters long and contain characters from three of the following categories:

  • English uppercase characters (A-Z)
  • English lowercase characters (a-z)
  • Base 10 digits (0-9)
  • Non-alphabetic characters (for example, !, $, #, %)