Colorado Correctional Industries (CCI)
Colorado Correctional Industries is a division of the Colorado Department of Corrections employing inmates to produce a variety of goods and services for sale to public and private entities. Furniture products include: seating, office case goods, computer workstations, reception and lounge, residence/dormitory, conference and seminar tables, and modular panel systems. Other products include: information boards, signage, apparel, flags, linens, leather products, and metal products. Services include: furniture repair and refinishing, printing, graphic design, embroidery, and screen printing.
Browse the CCI web site for complete catalogs and information about their products and services at www.cijvp.com.
REQUIREMENTS
Colorado statute (CRS 17-24-111) requires that state agencies purchase office furniture and office systems from CCI. Items that are required to be purchased from CCI are covered by mandatory furniture state price agreements. See State Commodity & Service Agreements.
WSC purchase orders or P-Cards are required to place CCI orders.
GUARANTEE
CCI offers a service follow-up for all products sold and are guaranteed to be free of defects in materials and workmanship for a period of two years from the date of receipt. This guarantee includes damage in shipment via CCI trucks and damage during installation and/or assembly by CCI personnel. CCI will replace and/or repair defective products at our expense within this two-year time frame. Report details of any damages or defects to the WSC Purchasing Office.
DELIVERY
Delivery, assembly and setup are all included in CCI's prices. CCI delivery personnel are not authorized to move or rearrange existing furniture unless prior contracting arrangements have been made. If you are aware of circumstances that may affect the timely delivery of your product, such as inaccessible elevators, narrow stairways/ hallways/doors or special equipment is needed, such as forklifts, etc., please provide this information to CCI through the WSC Purchasing Office.
RECEIPT OF PRODUCT
If the product you receive has evident shipping damage or the quality is not as expected, please do not accept. Make a notation of the problem on all copies of the delivery form and have the driver sign. Be sure to keep your copy for future reference. If you discover damage or discrepancy in quality after acceptance of product, please notify CCI, through WSC Purchasing, within ten (10) days to ensure timely corrective measures are taken.
CUSTOM PRODUCTS AND QUOTES
A wide range of custom products is available from CCI. Custom orders normally require written specifications and detailed drawings. Bid price quotations will be based on specifications provided by the customer. Delivery time frames are not mandated by State Price Agreements and are contingent on current production schedules and availability of raw materials. Note: Customer orders may not be canceled, refused or returned.
RETURN OF MERCHANDISE
Customers desiring to return merchandise must first obtain approval from their CCI account representative through WSC Purchasing, then make arrangements for pickup. A written response should accompany the product detailing: 1) Your original invoice number 2) Reason(s) for return of product 3) Name of CCI representative authorizing return. To avoid a fifteen percent (15%) restocking fee, contact with CCI must occur within ten (10) days after receipt of product. Your merchandise will be picked up by CCI on the next regularly scheduled route. No returns will be allowed after one hundred eighty (180) days or on any custom-made products.