Student IT Services

As a student you have access to a wide range of computing resources, both on and off campus, which we have summarized below.  You will be directed to locations with further detail as necessary.

Computing Account

Your campus computing account username is your Western student ID number (stu######). This account is used for accessing all the computing resources on campus.

With this account you can access all of your University related information, including all your academic records, your saved classwork, your address, your pay checks, your tax information, everything. Don't share your account with anyone!

If you enroll in the online password reset tool you can reset your password online by answering security questions.

MyWestern

MyWestern an online service where you register for courses, pay your bill, look at your course schedule, find your unofficial transcripts, change your address and do just about anything that is related to official business with the University.

To access MyWestern account, go to the Current Students page.

@western.edu e-mail address

Student @western.edu email is hosted by Google (essentially Gmail) using Google Apps for Education.  This address is the official method of communication from the University, so please be sure to check it.   This account is easily set up on your phone, computer or tablet.  If you prefer you can forward this email account to the account of your choice.

To access your Western email account visit the Current Students page.

Student Help Desk

Run by students for students, the Student Help Desk is your main resource for getting computing answers on campus. Passwords don't work? Can't get connected to the internet? Having trouble with an on campus printer? Your computer is just plain broken? Visit the Student Help Desk!

Printing

Printing is available in nearly every building on campus in academic or in open student computer labs.  Printing is governed by an SGA (student government) printing policy which limits student printing to 600 pages semester.

About personal printers If you do bring your own printer, we recommend that you connect your computer with a cable, rather than using a wireless connection.

The wireless feature on many printers interferes with the campus wireless network and you will not be able to connect to the printer. Using a wireless router in your dorm room will not help, in fact, it could make it more difficult (or  impossible) for you and those around you to connect to the campus network.

Network & Internet Access

Western has deployed a wireless (wifi) network across campus and has wired connections available in most residence halls.  Please see Connecting to the Internet for instructions and Residence Hall Access to check availablity.

Student Computer Labs

In addition to academic computer labs, the University maintains a number of open student computing labs that are primarily just for students. The computers in these labs contain all the software that is used during course instruction, making them ideal for doing coursework.

Remote access to a virtual computing environment

Using a remote access portal, students are able to connect to our 'private cloud' and access nearly the full suite of software available in the campus computer labs from anywhere.

To learn more, visit our Remote Access page.

Can't find what you're looking for?

If you can't find what you're looking for here, visit our IT Services pages.