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Interview Preparation

THE VIRTUAL INTERVIEW

ANSWER #13

Question: Describe a situation you've encountered with a difficult customer.
  1. This is the best answer. This answer is clearly explains a situation and the action you took to resolve the situation.

  2. Incorrect:This is unbelievable as anyone who has had a job has probably dealt with a difficult customer. If you really have never encountered this, then you need to think of a difficult situation in class, in the dorm or elsewhere during college.

  3. Incorrect: This is a very aggressive answer and inappropriate.

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  • Director:
    Svea Whiting
    970.943.7057
    Fax: 970.943.2102
    swhiting@western.edu
  • Program Coordinator:
    Candice Clendenin
    970.943.7122
    Fax: 970.943.2102
    cclendenin@western.edu
  • Program Assistant:
    Kristin Livingston
    970.943.3068
    Fax: 970.943.2102
    klivingston@western.edu
  • Address:
    College Union 102
    Western State College
    Gunnison, CO 81231