Connecting to the Internet
There are several options for connecting to the internet on campus and by far the most popular is via the wireless network. There is one wireless networks for students at Western and an additional network intended for campus visitors.
- Western-Encrypted: A secure, restricted, encrypted network that requires your Western username and password. Recommended for all uses except as described below.
- Western-Visitors: This network serves three purposes:
- It allows limited temporary access for visitors to campus. When they open their browser, they will have to log in, and it will allow them to have internet access for up to five days each month.
- It gives students access to an unencrypted network for devices like game consoles, Roku, Apple TV, etc.
- If you are a student and cannot access the encypted network no matter what you try, you can use the visitors network. When you connect, you can open your browser, and there will be an option to log in with your student ID and password. The encrypted network is more secure - this should only be a last resort for students if nothing else works.
Nearly all modern computers, tablets, phones and game consoles are able to connect to the network. Computers are required to have a modern operating system, be up to date with the latest security updates and have an effective antivirus installed.
IMPORTANT: Anyone using the network MUST agree to the Acceptable Use Policy or you will not be able to connect.
How to connect...
- Connect to the the "Western-Encrypted" wireless network.
- When prompted, type in your student username (stuXXXXXX) and password.
- You will get a pop-up asking to Accept the Certificate
- Click Connect
- You will now be connected to Western-Encrypted
- Select Western-Encrypted from the Available Networks
- You will get a pop-up asking for WPA2 enterprise credentials
- Type in your username and password
- Select Join (you can remember the network to connect easily next time)
- Accept the certificate and click continue
- You do need admin privileges to accept the certificate
- Now you should be connected to Western-Encrypted
- To use a wired connection, first connect your cable.
- After you connect your cable, open a web browser and navigate to any off-campus location (e.g. Google).
- You will be prompted to login to Https://accesscontrol.western.edu. Log in using your student number (stu######) and password. Make sure the third box is set to Western Community and select Sign In.
- If you are logging in for the first time you will be prompted to install the Juniper Access client. This works best with Internet Explorer or Safari and requires Java to be installed on your computer.
Connect your game console, TVs, Rokus, etc. to the "Western-Visitors" network or use the wired network jack in your room.
You will then have to get on a computer to register your device:
- Go to connect.western.edu and click on ClearPass Guest.
- Log in with your student ID (stu###### and your password).
- Click on 'Create Device' and pick a name for your device - you can call it whatever you want.
- Enter the device's MAC address. If you don't know how to find this, let us know and we can help you.
- Check "Airgroup" if you would like to be able to find the device on the wireless network from another device.
- You can add as many devices as you would like this way!
If you are having issues getting your device connected, please contact the Student Helpdesk.
Major Network Dont's
We do our best to provide a free an open computing environment on campus. There are a few things that we ask you not to do, primarily because of the severe negative affect it can have on the performance and accessibility of the network. If we detect any of the situations described below (or any other situation which is causing harm or is obviously illegal) we must reserve the right to block network access until the problem is resolved.
- Do not run a DHCP or DNS server on the campus network.
- Do not use a wireless router on campus - it will interfere with the campus wireless and decrease performance and reliability for everyone.
- Do not use a wireless printer on campus (see Wireless Router)
- Do not use the campus network to share or download copyrighted material to which you do not have a legal right.