FAQs

General Help for all computing needs at Western categorized by topics.

Banner FAQs

You will use the same password for Banner 8 that you have used for the older version of Banner.

My desktop shortcut or favorite stopped working to get to Banner 8, what do I do?

Go to www.western.edu/banner. When Banner 8 became live the link changed you will have to resave your shortcut or preferably go to the above link when loading Banner 8.

How do I get a budget summary of expenditures for the current or previous month?

If you would like a budget summary of expenditures made from your department funds for either the current month or the previous month, do the following steps:

Log into BANNER and enter the job name FIN_FGRBDSC in the Go To box.
Press Page Down three times and then Commit (F11).
Enter your budget index number and press Submit Query.

For a summary of the previous month's expenditures, simply enter the job name FIN_FGRBDSC_PRIOR in the Go To box and perform the same steps.

How do I query and schedule classrooms?

Department Assistants…To avoid conflicts in classrooms in your building, schedule events using SLAEVNT. Detailed instructions for scheduling events and also querying existing room usage can be found here. Another quick way to look at the availability of a room is to run BLDG_RESERVATIONS through job submission in BANNER.

How do I submit a request for Banner data?

If you have a request for the BANNER programmers, you can send an email to bluesheet@western.edu. Include a brief description of the request in the subject line. This will submit the request to our “bluesheet” process, and you will be notified of the submission. These requests may include things such as reports of BANNER data, a BANNER navigation issue, analysis for a possible new BANNER-related process, etc. (requests for which you have filled out our “bluesheets” in the past). We still welcome your telephone calls and visits!

How do I change my Banner password?

You can change your BANNER password from the My Links section of General Menu. You can also change it by using the BANNER form GUAPSWD. Type your current BANNER password (leave the database box blank), then type a new password, and verify your new password.

Blackboard Online Courses

Who do I contact to have an online course created for me?

Your depart administrative assistant can enable this when s/he creates the course initially.

Alternatively you can submit a workorder request to have IT Services create one for you.

Where is the online course login page?

You can login at https://blackboard.western.edu/

In addition you can quickly access this link from the Quick Links - Inside Western on the Western homepage.

Fax

How do I fax from campus?

There are a fax machines in the library and the College Center.

If you are a faculty or staff please see the Administrative Assistant in your department for faxing questions. The campus is moving toward a digital faxing solution which allows for sending and receiving faxes through e-mail. For up to date information on how to fax digitally please see the following website: Faxing.

General Questions/Answers

I have Office 2007 and am having problems finding features that I used to use in the older version. Is there a place I can get help with this?

You can find help with Word at this Microsoft Office Online help page where you can access a converter tutorial. This tutorial will allow you to rest the mouse pointer over a Word 2003 menu or button to learn its location in Word 2007.

A similar reference document is available for help with Excel 2007.

Do you have any Windows security tips?

Yes.

Update Microsoft Windows automatically.
Use strong passwords or pass phrases for all Windows user accounts on your computer
Use and properly maintain good and optionally anti-spyware software such as Windows Defender.
Turn on Windows Firewall in the Control Panel
Do not open suspicious email attachments or respond to suspicious requests.
Do not allow your browser to save passwords.
Lock your PC's screen when you step away, and shut down your computer when you'll be gone for more than 6 hours.
Where possible, consider using a web browser other than Internet Explorer, and treat "free" software with suspicion.
Install and use virus protection software and schedule daily automatic virus definition updates.
Apply vendor security patches regularly.
Turn the computer off at night/weekends.
Encrypt any data stored locally on your computer that is confidential or sensitive.

Do you have any MAC security tips?

Yes.

Update OS X automatically.
Use strong passwords or passphrases
Use and properly maintain good anti-virus software, and optionally anti-spyware software.
Do not open suspicious email attachments or respond to suspicious requests.
Do not allow your browser to save passwords. (mention keychain)
Lock your screen when you step away and shut down your computer when you'll be gone for more than 6 hours.
Require a password to wake your screensaver.
Apply vendor security patches regularly.
Turn the computer off at night/weekends.
Encrypt any data stored locally on your computer that is confidential or sensitive by using FileVault.

What should I do if my computer is missing?

Students: If your computer is missing, you should immediately report it to Student Affairs, 943-2011, so they can contact the Gunnison Police Department. The Student Affairs Office in Taylor Hall 301 also has a Lost and Found that can be checked. If you are a campus resident, you should also report it to the Resident Director for your residence complex.

Faculty and Staff: If your computer is missing, immediately report it to IT Services, 943-3123.

How do I know if my information has been tampered with and how do I report it?

Unfortunately, it can be very difficult to tell if someone has accessed your information without your knowledge. A good hacker will usually leave no traces, but some breaches are more obvious, almost a prank, such as a "skull and crossbones" as your desktop background. If you think some of your data has changed without your knowledge or is missing, contact IT Services. The best way to avoid this situation is to take preemptive action by having more secure passwords, changing your password regularly, and following good security practices.

What are some examples of reportable incidents?

Missing laptop/desktop

Missing removable media containing confidential information(e.g. USB drive, CD, floppy disk)

Obvious hacker attempts

How do I change the time for my screensaver activities?

This How-To is for you if you are a faculty or staff member and would like to change the time your screensaver is activated.

Purpose

To change the screen saver settings on your computer.

Prerequisites

A computer and the ability to right-click.

Step by step

The simplest way to access your screen saver is to:

right-click on your Desktop
select Properties from the bottom of the context menu
This opens the Display Properties dialog box.
Clicking on the Screen Saver tab will show you the available options.
You can select what screen saver you want to use and how long you want it to wait before coming on.
You can not uncheck 'On resume, password protect' as that is set administratively.
When you've made your choices, click OK.

Further information

If you receive messages stating that you do not have permission to change your settings please contact IT Services to look into the problem.

How do I unlock a computer?

On computers that are used by more than one person, you may find that someone has forgotten to log off and the workstation is locked.

Purpose

A computer I need to use is locked by somebody else. How do I unlock it?

Prerequisites

Explain what is needed to follow the how-to. Try to be specific about versions you are referring to.

Step by step

There are a three ways of dealing with this situation.:

Best is to track down the user who didn't log off and have them unlock the computer and log off appropriately.
Contact IT Services and see if it is possible to log the culprit off remotely.
Lastly, you can power off the workstation by pressing the power button and holding it down until the machine powers off.

Further information

WARNING If IT Services has to log someone off remotely or if you have to power off the workstation, whomever is logged on will lose any work that is open and not saved.

How do I access my email from home or anywhere off campus?

Off campus email access is available 24/7 from any location.

In your web browser go to the following address: http://www.western.edu/exchange
You should see a box similar to this one:
Your username/password is the same as your login for campus.
The email you see off campus is the exact same e-mail you have on campus, including all messages stored in folders.
In addition you can access your calendar, contacts and to do items from the the same place.

How do I access a networked printer from my PC?

I am logged in using my Western credentials and need to access a networked printer. How do I do this?

Click on Start Menu
Click on Run in your Start Menu and type \\printserver and click the OK button (if you are on Windows 7 you can search for \\printserver in the search bar after hitting the windows icon on the lower left hand corner of your screen).
A window will appear with all available printers. Double click on the desired printer. When complete, close all open windows, and this printer will now be available if you are logged in as yourself on this PC.

I have a guest on campus and they need access to the network. Can I get a guest account for them?

We have guest accounts available for guests who are visiting as a part of a conference, invited speakers, or others who are "sponsored" by a department.

These accounts will allow guests to the WSC campus to temporarily access our wireless network from their own personal laptops.

If you have a guest in your department, such as a visiting speaker, parent, etc., who needs quick access to the internet through their own personal laptop, contact IT Services at 943-3123 and we can provide you with a temporary username and password to give them.

Please contact us yourself rather than having the guest come directly to us.

Security/Password Related

How do I change my login/Outlook password?

If you are on a computer on campus you can click Ctrl + Alt + Delete and click on Change Password.
If you are off campus or not at your personal computer go to www.western.edu/exchange and login. Go to Options on the upper right hand corner of the screen. On the left click on Change Password.

I forgot my voicemail password, what do I do?

Please call IT Services at (970) 943-3123 for assistance.

Can I write down my password if I can't remember it?

If you have a hard time remembering your password, we suggest you change your password to a passphrase that you can easily remember rather than writing it down anywhere. Post-ITs and notes on your desk are serious breaches of security and would act to negate any increased security benefit from a well-conceived secure password. However, if you do need to write your password down in order to remember it, keep the written password in a locked cabinet at all times, and don’t write it down on anything that identifies you, such as a business card.

Why do I have to change my password?

If someone does happen to crack or otherwise find out your password, they may be able to use it without your knowledge. By changing your password regularly, you can minimize the impact of someone using your password and assuming your identity. A second reason to change your password is to shorten the amount of time a malicious individual can attempt to crack your password.

Can I share my password with other people?

We strongly discourage all Western computing users from sharing their password with anyone. If you have a need to share information, please contact IT Services and we can discuss your needs and suggest secure strategies to meet those needs. We can create groups of users and shared services that will meet virtually every need imaginable. You are accountable for all use that may occur during any session that is open under your user ID and password. Please don't share your password, and please log off your computer when you are leaving. The next user should do their work while logged in under their own credentials.

Hints for a strong password

IT Services encourages you to create strong passwords!

General Hints: Make passwords long, 8 characters minimum, twice that much better!
Use variety when choosing letters, numbers, symbols and punctuation.
Things to Avoid: Personal information (birthdate, first/last name, address, phone number)
Sequences or repeated characters (ex. 111 or aaa)
Dictonary words, even those of foriegn languages.
Any part of your username

Think of something meaningful you will remember: ilovewestern
Use both upper and lower case letters: iLOVEwestern
Add punctuation, numbers, and symbols: iL0VEw3t3rn!#
Check it!: Type your new password into a secure password checker and see how it rates.

Add a password to a document - Microsoft Office 2007

This will allow you to encrypt your file and require a password to open the document (Word document, Excel spreadsheet, PowerPoint presentation).

Click the Microsoft Office Button , point to Prepare, and then click Encrypt Document.

Encrypt Document

In the Password box, type a password, and then click OK.

In the Reenter password box, type the password again, and then click OK.
To save the password, save the file.

*Please note: If you lose your password, IT Services cannot recover your document.

Remove a password from a document - Microsoft Office 2007

Use the password to open the document.
Click the Microsoft Office Button , point to Prepare, and then click Encrypt Document.
In the Encrypt Document dialog box, in the Password box, delete the encrypted password, and then click OK.
Save the file.

*Please note: If you lose your password, IT Services cannot recover your document.

Require a password to modify a document - Microsoft Office 2007

In addition to setting a password to open a Word document, you can set a password to allow others to modify the document.

1. Click the Microsoft Office Button , click Save As, and on the bottom of the Save As dialog, click Tools.

2. On the Tools menu, click General Options. The General Options dialog opens.

3. Under File sharing options for this document, in the Password to modify box, type a password.

4. In the Confirm Password dialog, re-type the password. Click OK.

5. Click Save.

To remove the password, repeat these instructions and then delete the password from the Password to modify box. Click Save.

*Please note: If you lose your password, IT Services cannot recover your document.

Encrypt a Document with a Password - Microsoft Office 2010

Click on File, Info, then click Protect Document.

Choose the option "Encrypt with Password"
In the Password box, type a password, and then click OK.

In the Confirm Password dialog box type the password again, and then click OK.
To save the password, save the file.

*Please note: If you lose your password, IT Services cannot recover your document.

Remove Password Encryption from a document - Microsoft Office 2010

Use the password to open the document.
Click on File, Info, then click Protect Document.
Click on Encrypt with Password.
In the Encrypt Document dialog box, delete the encrypted password, and then click OK.
Save the file.

*Please note: if you lose your password, IT Services cannot recover your document.

Require a password to modify a document - Microsoft Office 2010

1. Click on File, Info, Protect Document

Word 2010 Encrypt

2. Click on Restrict Editing

3. A bar will appear on the right hand side of your document. You have the choice to limit formatting, or allow only certain types of editing. When you are done click on "Yes, Start Enforcing Protection."

4. Type in a password then click OK.

*Please note: If you forget your password IT Services cannot recover your document.

How do I check my e-mail usage and quota?

Outlook 2007

1) When you are logged in to Outlook, right click on your Mailbox (see below) and then click on Properties.

Step 2 Outlook 2007

2) Click on "Folder Size" at the bottom then look at your total size (including subfolders). Your maximum alloted size is 1,048,576KB (or 1GB).

Step 3 Outlook 2007

Outlook 2010

1) Click on File

Step 1 Outlook 2010

2) Click on Info and under Cleanup Tools you will be able to see your usage.

Outlook 2010 Step 2

Exchange/OWA

1) When you are in Exchange (www.western.edu/exchange) or OWA you can find your usage and quota by hovering over your name in the upper left hand corner of the screen.

Phone Issues

How do I pick up a call from another extension?

Press * 13 then the extension number.

If you want a phone line to automatically transfer over to your phone line please submit a work order including the two phone numbers and IT Services will set this up.

Voicemail/Outgoing calls not working, what do I do?

If you are not receiving voicemails, your name is not appearing when you dial out, your are not able to call long distance, etc. your phone is probably not registered. Press the Voicemail button then follow the prompts. You will want to hit option 7, option 3, then option 1. This should register your phone to your office location.

How do I check voicemail if I am not on campus?

Dial 970-943-2613 and follow the prompts.

ShoreTel Web Client

How do I get to call manager from a mac or from off campus?

Follow the link below and logon with User ID: wsc\fac_username and password: is your regular password. Once logged in, you can check your voicemail and change the settings on your phone.

http://shoreware.western.edu/shorewarewebclient/Login.asp

Plone Help

Basic guide to Plone.

Plone for Never-Evers & Beginners

Document created by: Jerri Puralewski
IT Services
jpuralewski@western.edu or (970) 943-3123

Logging In

· Go to www.western.edu OR the webpage that you are trying to edit, scroll to the bottom of the page and look for “Admin Login” click on that and type in your normal WSC username/password

Organization within Plone

· You must have been given access to an area on the website before you can edit anything. Depending on what department you are in and what you need access to will determine who can give you this access.

· Almost everything is stored in “Folders”

· Within “Folders” are things like “Pages,” “Files,” “Images,” “Surveys,” etc.

· More than likely you will want your information stored in a folder that way everything will be stored together.

Creating a Folder

· A folder is a place where you can store things like pictures, pages, files

· It is recommended that you create a folder for everything you will be editing. That way these are all the things that you have access to and can separate it from others’ files.

1) Login at the bottom of the screen under “Admin Login”

2) Go to an area that you have access to editing (you can tell if you have access to edit the page if you have a green bar at the top of the page)

3) Click on “Add new…” which is on the green bar

4) You will want to add a new “Folder” (Unless you have a very large amount of items you will be using you will not want to use “Large Folder”)

5) You will now be taken to another screen where you have to type in a title. This will show up as the name of the folder (in things such as the Navigation bar, at the top of the Folder, on the list on the top of the screen)

6) You can type in a description if you want

Creating a Page

· Pages are where the actual content is within your folder, this is what people will see

1) Once you are in the folder you’ve created click on “Add new…” which is on the green bar

2) You will want to add a new “Page”

3) You will now be taken to another screen where you have to type in a title. This will show up on the top of the actual visible page.

4) You can type in a description if you want, this will show up in bold text under the title and before the text you type in below.

Adding a Picture to the Folder

*You must upload a picture before you can add it to your page. If you try to copy/paste a picture from another location it probably will not show up when you are logged out of the website. This means that others who go to your page will probably not be able to see your pictures.

1) Go into your folder and click on “Contents” on the top of the screen, you should see a list of anything you have in the folder

2) Click on “Add new…” and then click on “Image”

3) Add a title to the picture, this will show up when you have your mouse over the picture when it is uploaded.

4) You will need to have the picture already downloaded somewhere on your computer or on a thumb drive or somewhere that you can upload it from

5) Click on the picture that you want uploaded then click on Save.

6) Now your picture is in your folder, however at this point it will not automatically show up in your page you will need to add it to the page.

Adding a Picture to the Page

1) Go back to the page that you want to add the picture to

2) Click on the page then click on Edit

3) You will then click on the blue/green tree, this is the icon that you will use to choose your picture for this page.

4) If the picture is in the folder that you just created it will probably just show up automatically. However you can also search for it throughout the website if you are taking a picture from somewhere else.

5) Click on the circle next to the particular picture you will be using.

a. Left will put your picture on the left of any text

b. Inline will put your picture in the middle of your text

c. Right will put your picture on the right of any text

6) Sometimes you can change the size of your picture successfully here however it is best not to have too big or too small of a file for your picture

Adding a Link

*This will add a link within your page to another page within the WSC site or to an external link

INTERNAL LINK

1) Open the page you want to add the link onto

2) Type in whatever text you want to show up (ex. Click here or the Department or page name)

3) Highlight the text then click on the white link icon, if you move your mouse over it, there is text that says “insert internal link”

4) You will now have to choose an internal link that you want this text to go to, if the page is somewhere else in the website you can either search for it or try to navigate to where the page is located

5) Click Okay and then your text should turn blue and there should be a line under it.

EXTERNAL LINK

1) Open the page you want to add the link onto

2) Type in whatever text you want to show up (ex. Click here or the Department or page name)

3) Highlight the text then click on the globe icon, if you move your mouse over it, there is text that says “insert external link”

4) You will be prompted to type in the web address. You can click on Preview to see what the page will look like.

5) If you are linking to an external link you must have a note that says “Links on these pages to non-college sites do not represent endorsement by Western State College of Colorado” HOWEVER please try not to do this too often. Western could lose our “.edu” status if we use external links too much.

6) Click Okay and then your text should turn blue and there should be a line under it.

Adding an e-mail address

1) Open the page you want to add the link onto

2) Type in whatever text you want to show up (ex. Click here or the Department or page name)

3) Highlight the text then click on the globe icon, if you move your mouse over it, there is text that says “insert external link”

4) You will be prompted to type in a web address. At this point you will delete http:// and type in “mailto: (e-mail address)”

Embed You Tube Video

1) Go to the You Tube Video and click on “Embed”

2) Copy the HTML

3) Go to the Plone page that you want to embed the video and click on Edit

4) Click on HTML and paste the HTML code

Making a Page Externally Visible

· This will make it so your page is visible to the world, otherwise you can’t see it if just browsing the website.

1) On the page itself you can click on State: Internal Draft and go to Submit for Publication, it will change to “Pending Review” and will be orange

2) Click on Pending Review and then click on Publish Externally

1) Go to the Folder level by clicking on the folder and go to Contents

2) Click on the box(es) next to the item(s) then click on Change State

3) At the bottom of the page click on Submit for Publication then Save

4) The items will change to orange in color

5) Click on the box(es) again next to the item(s) and click on Change State one more time

6) At the bottom of the page click on “Publish externally”

How to add a link to a text document/PDF

1) In a folder that you have created or have access to go to Contents

2) Click on “Add new…” and then click on File, you will have to add a title

3) Click on Browse to add your file

4) Click on Save

In a page you’ve created you can link to that document or just leave it in the Navigation Bar on the left. To add the text document/PDF to a page you’ve created follow the steps below:

1) Go into the page that you want to add the text to and click on Edit

2) Type in some text then go to the link icon (insert an internal link), if you do not type in text it will appear as the title that you gave the document.

3) Choose the document/PDF file you want to link to and it will be added.

4) Click on Okay and you will have a link to your document/PDF

Adding a Slideshow in Plone

Slideshows are a great way to view many pictures. However there are a few things to note with slideshows. There are some hints below to be aware of, please read this entire document before beginning. Feel free to contact me with any questions.

Jerri Puralewski
IT Services - Customer Support
(970) 943-3123

1) Add a new folder

2) Under “Actions” click on “Make Slideshow”

3) An orange bar will show up saying “You must add images within this folder for them to show up in this slideshow”

4) Add a new image (Click on “Add new…” then “Image”)

5) Go back to your folder and continue

6) Repeat steps 4 and 5 until all your pictures have been added to the folder

*You will need to wait for about an hour for the slideshow to begin working properly

*When you go back to the slideshow and you are logged in, typically only one picture will repeatedly show up and seem to loop in the slideshow. However when you are logged out (and have made the slideshow external) it will appear properly.

*If you add pictures before you make the folder a slideshow it will not work properly

7) Click on “Slideshow Settings” to change the size of images, timing, order etc.

*When you have finished making your slideshow you will have to link it to another page

*Please note that pictures should be approximately the same size as they are added into the slideshow.

*It is best to work with jpeg format images

*Remember to make the folder externally visible when you are done

Adding a Table of Contents

1) Click on Edit

2) Go to Settings (Default, Categorization, Dates, Ownership, Settings)

3) Click on Table of Contents and click Save

Note: The items that will show up in your Table of Contents are any item that is a Heading

Excluding from Navigation

1) Click on the page or folder you want to “hide” from the navigation bar.

2) Click on Edit

3) Click on Settings (located right above the Title section: Default, Categorization, Dates, Ownership, Settings)

4) Click on Exclude from navigation

5) Click on Save

How do I change the reply to address in my Plone forms?

A means for overriding the default reply address in Plone Forms.

Purpose

If you are creating forms in Plone and need to change the reply to address from the default Western site address.

Step by step

In your form folder click the contents tab.
Click on your Mailer adapter.
Click the Edit tab
Click on Overrides
For the form field: Sender Expression enter the following: request/form/replyto
Go back to the Default and type in the Recipient's full name and e-mail address.

How to add weather to your Dashboard in Plone.

If you'd like to add local Gunnison weather to your dashboard in Plone.

Purpose

Explain the purpose of your how-to here. Why does someone want to read it?

Prerequisities

Explain what is needed to follow the how-to. Try to be specific about versions you are referring to.

Step by step

Log into Plone.
Click on your name in the Red Personal toolbar.
Click on the Edit tab.
Select to add a Static HTML portlet.
Give the portlet a title.
In the Content Toolbar click on HTML.
Paste the following into there:

Further information

If there is anywhere else the reader can go for more information on this topic, include some links or pointers here.

How do I add a link that's an email address?

Adding an email address in Plone.

Step by step

Highlight the word or name you want to be linked
Click on the "External Link" icon (the globe)
When it prompts you for a link, put in the following (no spaces!), replacing the italics text with the email address.
```
mailto:somebody@somewhere.com
```

Editing the Body Text of a Page

Learn how to use the visual editor to create and edit webpages

A short video tutorial covering page creation.

http://learnplone.org/documentation/video/editing-the-body-text-of-a-page/view

Instructional Videos

All of these videos were produced and hosted on the learnplone.org site

Editing the Body Text of a Page

Learn how to use the visual editor to create and edit webpages

Creating Hyperlinks

How to create both an internal and external hyperlink

Adding a File

How to add (upload) a file such as a pdf, word document or excel spreadsheet from your computer into Plone

Adding Images to Your Site

Learn how to upload an image from your hard drive into Plone

Adding New Folders and Pages

This video teaches you how to create a folder and a page for your Plone site - one of the most fundamental skills.

Choosing a Default Page

Here's how to pick the landing page for a section of your website

Cutting, Pasting, Copying and Reordering Content

Make use of the content view to rearrange your content items

Placing Uploaded Images

Learn how to place an image into a webpage and how to get around the Internet Explorer bug that causes poor word wrap.

Creating Email Links

This video will teach you how to create a link that sends an email

Forms Part One

An overview of what forms are, how to use and set them up

Forms Part Two

Learn how to create your first, simple form

Forms Part Three

How to modify and customize a form mailer

Adding a New User

How to add and permission a user at manager level

Changing Your Password

Changing your password is easy!

Creating a News Item

Learn the steps to create, customize and display news items

Understanding Publishing States

Publishing states control how and to whom your content will be accessible. Learn the basics in this video.

Creating a News Smart Folder

Learn the background on smart folders and watch how to create one for news items.

Sizing Images for the Web: Part 1

part one of three - explains good practices for images sizes and how to use photoshop to manipulate images

Sizing Images for the Web: Part 2

Part 2 of 3: Due to the nature of how this video was captured, we were forced to render it at low quality for a smaller file size. It is still 15mb, so be patient!

Plone 2.1 Overview

A short overview of the new functions of Plone 2.1

Sizing Images for the Web: Part 3

part 3 of 3: seeing it all come together

Using Live Search to Find Content Quickly

This video gives you a quick introduction to how live search looks and works

Visual Editor Features

Here's an overview of what the newest visual editor has to offer

Creating Events

Learn how to create and publish events on your Plone site

Creating and Using Smart Folders

Smart folders are a very versatile content type. Learn about how to create and customize your own in this video.

PressRoom

PressRoom is an add-on Plone product that allows you to create a professional looking press room complete with press releases, press clips, and press contacts.

Maps

A brief video of the Maps add-on product for Plone. Create an interactive map on your website!

Slideshow Folder

A demo video for the Plone add-on product, Slideshow Folder. Slideshow Folder makes it easy to create an animated slideshow and comes packed with many display options.

PloneFormGen Overview

A brief overview of the web form generator for Plone.

PloneFormGen in Depth

A more in-depth look at the PloneFormGen product. This video is about 10 minutes long, so it may load slowly.

Demo of Plone Form Gen and Salesforce

A quick demo of what's possible with Plone Form Gen and Salesforce

Demo of Plone Form Gen and Salesforce, Part 2

A quick demo of what's possible with Plone Form Gen and Salesforce, Part 2

Adding A Collection - Plone 3

How to add a collection to a Plone 3 site.

Publishing States - Plone 3

Understanding Publishing States in Plone 3

Adding New Folder's and Page's - Plone 3

How to add a new folder and page to a Plone 3 site

Formating A Page - Plone 3

How to format a page in Plone 3

Uploading an Image - Plone 3

Upload an image to your site in Plone 3.

Duration: minutes

General Plone How Tos

Adding a News Item

How to add a news item to your site

Adding New Pages

learn how to add a new webpage

Adding Raw HTML From External Sources

Learn how to add code from other websites that allow you to imbed videos, pictures, or other media on your website.

Allowing Commenting on a Page

This explains the discussion options for a page's content.

Changing the list of Event Types you can choose from

Need to change the default list of event types? Read this brief how-to.

Collection Portlets

How to create a Collection Portlet

Controlling User's Editing Capabilities for Pages and Folders

This describes how to give a user of your site editing privileges of particular folders or pages.

Creating a Bookmark, or Anchor Link

Find out how to link down to a specific part of a page, using a little HTML

Creating a Horizontal Line on Your Webpage

A very simple how-to that uses a tiny bit of HTML

Creating a Simple Photo Gallery

This how-to will show you a very simple way to create a photo gallery of your images. You can create multiple galleries to show off all of your great photography!

Creating An Event

This explains how to add a new event to your Plone site.

How can I change a content item to a private, published, or public draft state?

Instructions for changing the publishing state of a content item in one of two ways.

How to Copy Content from Microsoft Word into Plone

There are a few things to know about copying and pasting content from Word into Plone to get the best results.

How to Create Captions for Images

Learn how to automatically create captions for your images! This long waited functionality is now available to users of Kupu 1.4 and up.

How to Create New Sections of Your Site

This how-to explains methods for creating new sections for your Plone-powered website. Building new sections is integral to developing the site over time, and is essential knowledge for general management of the website.

How to Embed a YouTube Video

Want a video on your website? Read this how-to and learn the basics of embedding video.

How to Make Links Open in a New Window

When you're linking to a page on a separate website, it's nice to have it open in a new window so you don't lose people to that site. Learn how to control that with a touch of HTML.

How to Resize Images

Some versions of Plone come with an image resize function accessible when you insert an image on a page. Learn how to use this simple, but powerful feature.

Search Tips

This Howto describes more in depth the search features in a Plone site. It includes information about the syntax you can use in a site for more advanced features (available from the basic search window).

Set Up and Manage Content in Private Folder

This describes how to set up a Private Folder in a Plone web site, and how to manage the content of the private folder.

Setting a Default, or Landing Page

Here's how you select a content item as the default document in a folder

Static Text Portlets

How to use a Static Portlet

Uploading an Image into Plone

Learn how to get images from your computer into Plone

Using Anchors

Let's say you have a page that needs to be very long. You've got lots of content and you want to display it all on one page. To make things easier for your site visitors, you want to create links that will take them directly to the various sections of the page instead of having to scroll up and down manually. This is where anchors come in. This how-to relates only to Kupu version 1.4.

Using Flickr Slideshows in Plone

Flickr is a great tool for organizing and managing your photos. Learn how to insert a Flickr slideshow into your Plone site.

Using Live Search to Find Content Quickly

Learn all about what live search is and how to use it

Using the Display Tab

Learn all about the different folder views, and how to choose a default page for a folder.

Using Titles and Short Names Properly

This How-to gives you a guideline for naming pages or other content types

Using Undo

This explains how to use Plone's Undo feature, in the Kupu editor as well as globally.

How do I change ownership of page/folders in Plone?

Go to the page/folder you want to change.
Click on the Edit tab.
Click the white Ownership button above the title field.
Input the user account there.

How do I create forms in Plone?

Looking to create online forms for feedback, registrations, contact info, etc?

Plone uses a product called PloneFormGen for creating forms. If you are comfortable adding pages , folders, images etc. then you create professional looking online forms! The forms can email results to people or be saved in a csv file and downloaded to Excel. The people over at OneNorthwest have put together a very helpful tutorial covering the basics of form creation with PloneFormGen:

OneNorthWest logo http://www.onenw.org/support/plone-form-gen

Workflow definitions

Confused about what state your page/folder needs to be in? Here are some definitions to help out.

Internal Draft: This state is the initial state most content types are in when they are created. In this state only the owner (creator) and editors/reviewers for the page have access.
Pending Review: The item has been submitted for review. Access to the page is limited to those with Reviewer status for the item.
Externally Visible: The item is viewable by anyone and requires no authentication to access. This is the extranet and most pages will be in this state.
Internally Published: Viewable by only those that have VIEW access in the sharing tab. Along with all editors and reviewers for the item.

Windows 7 Migration

Where can I access training materials?

Please go to the following website for training materials for Windows 7:

http://office.microsoft.com/en-us/support/training-FX101782702.aspx

Or if you are on a campus computer you can simply click on the following: \\wsc-srv\TrainingMaterial

Information about migrating to Windows 7

"Move to Windows 7," click here for more information.

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WARNING If IT Services has to log someone off remotely or if you have to power off the workstation, whomever is logged on will lose any work that is open and not saved.