- What do the various boxes on my audit mean?
DegreeWorks is visually appealling and easy to navigate using this simple legend to track degree requirements:
Indicates the requirement has not been completed, and is not In Progress.
Indicates the requirement is complete.
Indicates the requirement is In Progress.
- I'm receiving this error message “Status = 3701”.
Degreeworks has been developed to work with catalogs from 2007 to present. If your catalog information coded in our database is incorrect, this error may occur.
Use the What If function, with a catalog year of 2007 or later and your appropriate program, to generate a degree audit. Please keep in mind the What-If function will not allow you to save your audit, nor will it update your information in the database.
Contact your advisor to determine your appropriate catalog and program then submit a Change of Major, Minor or Advisor Form to the Office of the Registrar indicating your catalog.
- What if I believe my academic information is incorrect?
DegreeWorks is designed to pull real-time information directly from Western's student database on demand. That being said, DegreeWorks is only as accurate as the information in the system. If you notice any of the following issues, they can easily be resolved by contacting Registration Services in Taylor Hall 300.
- Why isn’t my substitution showing?
- I was told that I could substitute a course for one of my requirements.
Registration Services may not have received your substitution form. Meet with your academic advisor to complete a Substitution/Exemption/Catalog Extension form. This form must be approved by both your advisor and Department Chair prior to submission. Once received please allow a couple days for the form to be processed.
Once the substitution is entered into DegreeWorks, it will immediately appear on your audit.
If your substitution applies to a General Education course, please allow more time as these must also be approved by the Registrar.
- My transfer coursework isn't completing my requirements
- The information on my transfer evaluation listed my GE's complete; or my advisor indicated my transfer course fulfilled a major/minor requirement.
Transfer courses are applied in DegreeWorks as they are initially coded. As we are adjusting our processes on coding transfer work, some transfer coursework may need to be manually adjusted on a case-by-case basis.
- If a transfer course originally applied to General Education requirements is missing, contact the Office of the Registrar.
- If a transfer course should apply to your major or minor, contact your advisor to submit an approved Substitution, Exemption, Catalog Extension Form. Once received and processed, your DegreeWorks audit will immediately reflect the change.
*Please Note: Any coursework that transfers in as general elective (typically noted on your evaluation as 2xx, 3xx, etc) must be applied manually.
- My major requirements appear to be incorrect, what do I need to do to fix it?
DegreeWorks is driven by the information in Western's student database. Therefore if your information is incorrect in the system, your audit will not display what you may expect.
Check the catalog year and area of study listed in the top left of your audit.
If the catalog year, major, or minor listed is incorrect, contact the Office of the Registrar to update your information. Please keep in mind that curriculum is always changing. If your program has recently experienced a significant change, your program is NOT automatically updated. If you opt to follow the new curriculum you must submit a Change of Major, Minor, Catalog form.
*Note that you cannot change to a catalog year that is before your admission term or during a time you were not attending WSCU.
- Who do I contact if I still have questions or believe there's a mistake on my audit?
For questions not answered here, check the Frequently Asked Questions.
Beyond these Help pages, your first point of contact should be your academic advisor. If your advisor is unable to resolve your questions they may refer you to the appropriate contact person in the Office of the Registrar.
You may also submit e-mail questions to email@example.com, although many times an in person visit will allow us to assist you better.